Privacy Policy

Last updated: March 11, 2026

At tsquarey, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our robotics and electronics components.

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or otherwise contact us.

• Personal Data: Name, email address, phone number, and shipping/billing addresses.
• Authentication Data: Passwords (securely hashed) and OTPs used for secure login and account recovery.
• Order History: Details of the parts, sensors, and kits you have purchased from us.

2. How We Use Your Information

We use the information we collect or receive to:

• Facilitate account creation and logon process.
• Fulfill and manage your orders, payments, returns, and exchanges.
• Send you administrative information, such as order confirmations, shipping updates, and policy changes.
• Respond to customer service requests via our Contact Us form.

3. Payment Processing

All financial transactions are handled securely through our third-party payment processor, Razorpay. We do not store, process, or have access to your raw credit card numbers, UPI PINs, or bank account details on our servers. Please review Razorpay's privacy policy to understand how they handle your payment data.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information with third parties that perform services for us or on our behalf, including:

• Payment Processors: To facilitate secure transactions.
• Shipping Providers: To deliver your orders to your address.
• Email Service Providers: To send order status updates and OTP verifications.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access to, correct, or delete the personal data we hold about you. You can manage your personal details directly from your account profile page.